Terms and Conditions

Welcome to Braseiro

Please read these Terms and Conditions carefully before using our website or purchasing our products. By accessing or using any part of the site, you agree to be bound by these terms.

1- Order Processing and Payment

All orders are processed directly through our website in a user-friendly manner. Once your payment is confirmed, we will begin processing your order, with invoicing completed within two business days. We accept multiple forms of payment, and any billing issues will be communicated promptly to avoid delays.

2- Customer Conduct

We maintain a respectful and professional environment at Braseiro. Any inappropriate language or rude behavior in written messages on the site or towards our team will not be tolerated. We reserve the right to remove such communications and restrict future access.

3- Customer Responsibility

It is the customer’s responsibility to provide accurate and complete information, including correct shipping addresses. Braseiro will not be liable for delays or failed deliveries due to incorrect information provided by the customer.

4- Shipping and Responsibility

Braseiro takes full responsibility for your order until it is handed over to the shipping carrier (USPS). In the event of a lost shipment, we will support the customer by liaising with USPS to resolve the issue. If you wish to purchase additional insurance for your order, you may opt for USPS’s extra coverage at checkout. Please note, USPS offers a standard insurance of up to $100, and for orders of higher value, we recommend securing additional insurance to avoid potential complications.

5- Returns and Refunds

For more details on returns and refunds, please visit our [Returns Policy].

6- Lifetime Warranty

We offer a lifetime warranty on our products against manufacturing defects in both the blade and handle, provided they are used under normal conditions. Please be aware that improper or excessive use may void this warranty. The customer assumes full responsibility for the proper use and maintenance of the product.

7- Legal Disputes

Any legal disputes arising from your use of our site or products will be handled in Austin, Texas, under applicable local law.

8- Intellectual Property

All content on this website, including but not limited to text, graphics, logos, and images, is the property of Braseiro and is protected by intellectual property laws. Unauthorized use of our content is strictly prohibited.

9- Amendments to Terms

We reserve the right to modify these Terms and Conditions at any time in accordance with updates to laws or business practices. Any changes will be posted on this page and will take effect immediately.

By continuing to use our site after these updates, you agree to be bound by the revised terms.

Thank you for choosing Braseiro!